Fakalelei'i 'o e Palopalema

ʻOku mau fakaʻamu ke hūngofua kakato mo talitali lelei ʻa e taha kotoa pē ʻi ho komiunití ki hoʻomou ngaahi sāviseti fakalotú. Ko e fakatonulea leleí ʻoku makatuʻu ia ʻi he ongo ʻoku mahino mo ha fehokotaki ʻinitaneti ʻoku lelei.

Ko e ngaahi fakahinohino ʻi lalo ní ʻoku tokoni atu kiate koe, ko ho timi fakatekinikalé, mo hoʻo kau ngāue poletaó ke ʻahiʻahiʻi ha ngaahi fakalelei ʻaonga.

Kamata ʻaki ʻa e Support chat pe ko ha lipōti fehālaaki (bug report)

Ki he ngaahi fehuʻí mo e fakahinohinó, fakaʻava ʻa e Support chat ʻi he pae pule tafaʻakí (control panel sidebar) — te ke maʻu ai ha lau fakalelei fehālaaki vave, pea ko e pōpoaki kotoa pē ʻoku siviʻi ia e ha taha moʻoni ʻi he timí (kātaki he ʻikai ke vave maʻu pē ʻa e talí).

Ka ʻi ai ha meʻa ʻe fehālaaki pea ke fiemaʻu ke ʻave ha fakamatala fakatekineka, fakatōliʻa ha lipōti fehālaaki mei he pae pulé (control panel). ʻOku ne ʻave fakaʻalotatau mai hoʻo fakamatalá fakataha mo e ngaahi fakamatala fakatekineka ʻaonga mei ho browser mo e console.

Fakaʻava ʻa e control.breezetranslate.com.
ʻI he tafaʻakí (ofi ki lalo), lomiʻi ʻi he Report A Problem.
Fakamatalaʻi ʻa e meʻa naʻe hokó — ko e hā naʻá ke ʻamanaki ki aí, ko e hā naʻá ke mamata ki aí, pea ko e fē taimi naʻe kamata aí.

Neongo pe te ke fakaleleiʻi pē e palopalemá e koe, ko ha lipōti ʻoku tokoni mai ia ke mau fakaʻilongaʻi e ngaahi fōtunga meʻá pea fakalakalaka ai ʻa e Breeze maʻa e taha kotoa.

Fakalelei palopalema ʻi he client app

Kapau ʻoku ke fakaleleiʻi ha palopalema ʻi he client app, kātaki ʻo ʻave mai ha fakamatala fekauʻaki mo ia fakafou ʻi he meʻatātā (button) ʻi lalo pē ʻi he peesi ʻo e client app.

Ngaahi meʻa e lava ke ʻahiʻahiʻi

Kapau ʻoku ke fakaʻamu ke ʻahiʻahiʻi muʻa ha ngaahi fakalelei, ko e ngaahi fakahinohino ko ʻení ko ha feituʻu lelei ia ke kamata mei ai:

Fakahū mo e fakahuʻu ʻo e ongo — maikrofoni hala, logoʻi ʻi he USB, fakahuʻu faka-vaʻa (virtual routing)
Ngaahi palopalema ʻi he control panel — tōtōmuʻa ʻa e ongo (latency), motu e fakahoko hangatonu (stream drops), taʻe-ʻasi ha fua ongo, taʻe-ola e fakalanga lea ki he tohi (transcription failures)
Ngaahi palopalema ʻi he client app — taʻe-fakaʻaliʻali e ngaahi fakatonulea, fehālaaki he hū ki loto (login), mole e leʻo ʻoku leá
Netiueka mo e Wi‑Fi — vave ʻo e ʻinitanetí (bandwidth), Wi-Fi ʻo e akoʻanga, fakaʻatā ʻi he pūtoputo maluʻi (firewall whitelisting)

Ki he lisi kakato ʻo e ngaahi lea mo e ngaahi meʻa ke fili ki he leʻo ʻoku fakaʻatā, sio ki he breezetranslate.com/languages.

Ki he fakatonulea fakaleʻo maʻa e kau fanongó, sio ki he Audio output ke maʻu ai e ngaahi leʻo lelei taha ʻi ho meʻa ngāué.

Kei fiemaʻu pē ha tokoni?

Fakaʻaongaʻi ʻa e Support chat mei he pae pulé (pe mei he peesi hū ki lotó). ʻImeili ki he info@breezetranslate.com kapau ʻoku ʻikai ke ke lava ʻo hū ki he pae pulé. Fakakau ai mo e hingoa ʻo ho siasí, ko ho browser, mo e ngaahi meʻa kuó ke ʻosi ʻahiʻahiʻi.