Matsalolin ɓangaren sarrafa

Wadannan matakan suna magance matsalolin haɗin yanar gizo da fassara a gefen mai sarrafa na’ura. Don na’urar amsa kuwwa (mikrofon) da hanyoyin sauti, duba Shigar sauti da fito da shi. Don saita hanyar sadarwa, duba Hanyar sadarwa da Wi‑Fi.

Fara da Tattaunawar Taimako

Idan wani abu ya sami matsala yayin taron bauta kuma kuna buƙatar taimako na gaske a daidai wannan lokacin, fara buɗe Tattaunawar Taimako a filin sarrafa na’ura (control panel). Na’urar gano matsala ta atomatik (bot) tana iya ganin rahotannin zaman na ainihin lokaci da gano matsalar nan take — wanda ya fi saurin amfani da wannan jagorar nesa ba kusa ba.

Nemi Tattaunawar Taimako kusa da ƙarshen duba na gefe, a saman Ba da Rahoton Matsala. Sauran shafin nan na lokacin da kuke son yin ’yan gwaje-gwaje da kanku.

Tsaya a kan “Connecting”

Alama: Filin sarrafa na’ura yakan tsaya a kan Connecting kuma ba ya kammala farawa yaɗa sauti ba.

Matakai:

1. Saita Harshen Tushe (Source Language) zuwa Harsuna daban-daban (Multi-language) a shafin Yaɗawa (duba Saitunan fassara).
2. Gwada wani masarrafar yanar gizo (browser) daban (Chrome, Safari, Edge, Firefox).
3. Gwada wata na’urar daban; wayar hannu tana da kyau wajen duba ko babu wata babbar matsala tare da Breeze, Wi-Fi ɗinku, masarrafa ko na’urar. Hakanan tana iya zama madadin mai kyau.
4. Gwada amfani da hotspot na waya domin tabbatar da cewa matsalar ba ta fitowa daga kariya ta yanar gizo (firewall) na coci ba (duba Hanyar sadarwa da Wi‑Fi).

Don jinkiri da ke ƙaruwa a tsawon lokaci ko yanke yaɗa sauti, duba ɓangarorin da ke ƙasa.

Jinkiri da ke ƙaruwa a tsawon lokaci

Alama: Fassara tana bayyana a makare yayin da taron bauta ke ci gaba, wanda ke haifar da ƙaruwar jinkiri.

Matakai:

1. Sabunta haɗin. Dakatar da yaɗawa sannan ka sake farawa na ɗan lokaci yayin waƙar bauta ko lokacin hutu don sake saita haɗin uwar garke (server).
2. Riƙe shafin a buɗe da tsakiya. Tabbatar cewa shafin filin sarrafa na’ura yana aiki kuma yana gaba. Masarrafar yanar gizo tana rage saurin shafukan da ke baya domin adana wutar lantarki, wanda zai iya rage saurin sarrafa sauti na gaskiya. A kan iPad, shigar da Breeze zuwa Shafi na Farko (Home Screen) kuma amfani da Guided Access — duba Riƙe iPad na sarrafawa a buɗe.
3. Canza masarrafar yanar gizo. Idan kuna fuskantar jinkiri a koyaushe a Safari ko Edge, canza zuwa Google Chrome ko Firefox domin samun ingantaccen sarrafa haɗin baya.
4. Duba haɗin intanet ɗinku: duba Hanyar sadarwa da Wi‑Fi.

Yanke yaɗawa da saƙonnin ƙarewar haɗi

Alama: Yaɗawa tana tsayawa ba tsammani yayin gudanar da taro. Kuna iya ganin saƙon gargaɗi kamar Connection to the Breeze Server has been lost. tare da maɓallin Try to reconnect, ko Connection to Breeze Server lost. Buffering translations and trying to reconnect. yayin da kuke tsakiyar yaɗawa.

Matakai:

1. Yi amfani da haɗin kebul (Ethernet). Guji yin amfani da na’urar sarrafawa a kan Wi-Fi na coci da ya cika da jama’a; yi amfani da kebul na Ethernet ko na’urar ba da intanet na tafi-da-gidanka mai ƙarfi.
2. Duba ƙarfin hanyar sadarwa. Gudanar da gwajin asarar bayanai (packet-loss) da na ƙarfi maimakon gwajin sauri kawai. Tashi da saukar intanet zai yanke yaɗawa koda kuwa saurinta yana da kyau. (duba Hanyar sadarwa da Wi‑Fi)
3. A kan iPad, tabbatar da cewa allo bai kulle ba ko komawa baya. Idan yaɗawa ta fara da kyau sannan ta tsaya ba tare da sake haɗawa ba, wataƙila tsarin iOS ya dakatar da manhajar — duba Riƙe iPad na sarrafawa a buɗe.
4. Buɗe Tattaunawar Taimako nan take yayin da matsalar ke faruwa domin a gano matsalar a ainihin lokaci — duba Tattaunawar Taimako. Yi amfani da Ba da Rahoton Matsala kawai idan ba kwa buƙatar gyara ta a yanzu.

Rashin ma’aunin ƙarfin sauti ko fassarar rubutu marar komai

Alama: Filin sarrafa na’ura yana nuna cewa tsarin a shirye yake don yaɗawa, amma ma’aunin ƙarfin sauti ba ya motsi kwata-kwata kuma rubutun fassarar da aka sauke ba shi da komai.

Matakai:

1. Duba karawar manhajoji (software). Rufe manhajojin gudanar da taro (ProPresenter ko OBS) da ka iya yin gaba da juna wajen samun damar yin amfani da injin haɗa sauti (mixing desk) ko na’urar shigar sauti.
2. Gwada na’ura daban. Gwada buɗe Breeze a wata kwamfuta daban da aka haɗa da wannan injin haɗa sautin don ganin ko matsalar daga kwamfutar ce.
3. Goge bayanan masarrafar yanar gizo. Goge cache da cookies na masarrafar, ko gwada tushen sautinku ta amfani da na’urarmu mai sauƙi a wata masarrafar daban da ake tallafawa.

Duba kuma Shigar sauti da fito da shi idan ma’aunin ba ya motsi ko kaɗan.

Ma’aunin sauti kore yana motsi amma ba ya fito da rubutu

Alama: Matsayin yana nuna On Air kuma ma’aunin ƙarfin sauti yana motsi akai-akai, amma ba ya bi diddigin sautin mai magana daidai, kuma rubutun fassarar yana tsayawa a kan ɗigo uku masu ƙyaftawa.

Matakai:

1. Tabbatar da fitar sauti daga injin haɗa sauti. Tabbatar cewa mashigar sauti da ke tafiya zuwa kwamfutar ba a kashe ta ba, ba a rage ta ba, ko kuma ba a haɗa ta da waƙoƙin baya ko kayan kiɗa masu raba hankali ba. Fitar sauti mai kyau da murya mai tsarki suna da muhimmanci sosai domin fatsa sauti ta gaskiya.
2. Yi nadar gwaji: amfani da na’urarmu mai sauƙi domin yin nadar gwaji a cikin masarrafa iri ɗaya tare da na’urar shigar sauti iri ɗaya.
3. Buɗe Tattaunawar Taimako yayin da abin ke faruwa idan kuna buƙatar taimako yanzu — duba Tattaunawar Taimako. Idan ba za ku tsaya don gyara ta ba, Ba da Rahoton Matsala za ta adana bayanan da za su taimaka wajen gano matsalar.

Har yanzu kuna buƙatar taimako?

Aika imel zuwa info@breezetranslate.com tare da sunan cocinku, masarrafar yanar gizo, nau’in injin sauti, da abubuwan da kuka riga kuka gwada.