Izinkinga zephaneli yokulawula

Lezi zinyathelo zibhekana nezinkinga zokuxhumana nokubhalwa kwengxoxo ngasohlangothini lomsebenzisi. Mayelana nokuxhunywa kombhobho nokudluliswa kwesipika sokuxuba umsindo (mixer desk), bona Audio input and routing. Mayelana nokuhlelwa kwenethiwekhi, bona Network and Wi‑Fi.

Qala ngengxoxo yosizo (Support chat)

Uma kukhona okungahambi kahle ngesikhathi senkonzo futhi udinga usizo lwamampela khona manjalo, vulani i-Support chat ku-control panel kuqala. I-bot ingakwazi ukubona amalogi eseshini yamanje futhi ihlaziye inkinga ngesikhathi sangempela — okusheshayo kakhulu kunokuhamba ngalo mhlahlandlela.

Bheka i-Support chat ngasezansi kwebha esegqengqeni (sidebar), ngaphezulu kwe-Report A Problem. Okunye okuseleyo kule khasi kwenzelwe lapho ufuna ukuzama ukubheka izinto ezimbalwa ngokwakho.

Unamathele ku-“Connecting”

Uphawu lwengqinamba: I-control panel ima ku-Connecting futhi ayiqedi ukuqala ukuboniswa bukhoma (stream).

Izinyathelo:

1. Setha i-Source Language ibe yi-Multi-language ekhasini le-Broadcast (bona Transcription modes).
2. Zama esinye isiphequluli (Chrome, Safari, Edge, Firefox).
3. Zama esinye isisetshenziswa; ucingo luhle kakhulu ukuhlola ukuthi ayikho yini inkinga ebanzi nge-Breeze, i-Wi-Fi yakho, isiphequluli noma isisetshenziswa sakho. Futhi ingasebenza kahle njengecebo lesibili.
4. Hlola kwi-mobile hotspot ukuze uqinisekise ukuthi akuyona inkinga ye-firewall yebandla (bona Network and Wi‑Fi).

Mayelana nokubambezeleka okwandayo ngokuhamba kwesikhathi noma ukuphazamiseka kokuboniswa bukhoma, bona izigaba ezingezansi.

Ukubambezeleka okuqhubekayo noma okwandayo ngokuhamba kwesikhathi

Uphawu lwengqinamba: Izinguqulo zibonakala sekudlule isikhathi esiningi ngokuhamba kwenkonzo, okudala ukubambezeleka okukhulayo.

Izinyathelo:

1. Vuselela ukuxhumana. Misa kancane bese uqala kabusha ukuboniswa bukhoma ngesikhathi seculo lokukhulekela noma ngesikhathi sokuphumula ukuze usethe kabusha ukuxhumana kwesisekelo semishini (server).
2. Gcina ithebhu ivulekile phambili. Qinisekisa ukuthi ithebhu ye-control panel ihlala isebenza futhi ibukwe. Isiphequluli sinciphisa kakhulu amandla amawindi angemuva ukuze songe amandla, okunganciphisa ukuhlelwa kwesipika bukhoma. Ku-iPad, faka i-Breeze ku-Home Screen usebenzise i-Guided Access — bona Keep the control iPad awake.
3. Shintsha isiphequluli. Uma ubona ukubambezeleka okuqhubekayo ku-Safari noma ku-Edge, shintshela ku-Google Chrome noma i-Firefox ukuze uthole ukuphathwa kokuxhumana kwangemuva okuzinzile.
4. Hlola ukuxhumana kwakho kwe-inthanethi: bona Network and Wi‑Fi.

Ukuphazamiseka kokuboniswa bukhoma nemilayezo yokulahleka kokuxhumana

Uphawu lwengqinamba: Ukuboniswa bukhoma kunqamuka ngokungalindelekile phakathi nezinhlelo ezibukhoma. Ungabona umlayezo njengo-Connection to the Breeze Server has been lost. unenkinobho ethi Try to reconnect, noma Connection to Breeze Server lost. Buffering translations and trying to reconnect. ngenkathi usemoyeni (on air).

Izinyathelo:

1. Xhuma ngocingo ngqo (Hardwire). Gwema ukusebenzisa isisetshenziswa sakho se-control kwi-Wi-Fi yebandla egcwele abantu; sebenzisa ukuxhumana ngentambo ye-Ethernet ezinikele noma i-router yamaselula ezinzile.
2. Hlola ukuzinza kwenethiwekhi. Qhuba ukuhlola kwe-packet-loss nokuzinza kunokuhlola isivinini esilula kuphela. Ukukhuphuka okusheshayo kwe-jitter noma ama-packet angahlelwe kahle kungawisa ukuboniswa bukhoma ngisho noma isivinini sokulanda sibukeka sishesha (bona Network and Wi‑Fi).
3. Ku-iPad, qinisekisa ukuthi isikrinikilokhi noma ukufakwa ngemuva akusiyo inkinga. Uma ukuboniswa bukhoma kuqale kahle kwase kuthula kungasaxhumani kabusha, i-iOS ingaba imisile usetshenziso (app) — bona Keep the control iPad awake.
4. Vula i-Support chat khona manjalo ngenkathi inkinga yenzeka ukuze ikwazi ukuhlaziya ngesikhathi sangempela — bona Support chat. Sebenzisa i-Report A Problem kuphela uma ungafuni ukuyixazulula njengamanje.

Ukungabonakali kwemitha yokulinganisa umsindo noma imibhalo engenalutho

Uphawu lwengqinamba: I-control panel ibonisa ukuthi isistimu ilungele ukuboniswa bukhoma, kodwa ibha yokulinganisa umsindo ayisabeli neze futhi umbhalo olandiwe ungenalutho.

Izinyathelo:

1. Hlola ukushayisana kwesoftware. Vala isoftware yokukhiqiza bukhoma eshayisanayo (ProPresenter noma OBS) engase inqabele ukufinyelela ekhadini lomsindo noma ku-mixer desk efanayo.
2. Hlukanisa i-hardware yakho. Zama ukulayisha i-Breeze komunye ikhompuyutha exhunywe kuyo leyo mixer ukuze ubone ukuthi inkinga ingabe ukungahambisani kwedrayiva yekhompuyutha yakho.
3. Sula idatha yesiphequluli. Sula i-cache nama-cookies yesiphequluli, noma uhlole umthombo wakho womsindo usebenzisa ithuluzi lethu elilula kwesinye isiphequluli sawo iwebhu esisekelwayo.

Bona futhi Audio input and routing uma imitha ingagudluki nhlobo.

Imitha yomsindo eluhlaza iyanyakaza kodwa akunamibhalo eyenzekayo

Uphawu lwengqinamba: Isimo sibonisa ukuthi On Air futhi ibha yomsindo iyanyakaza ngokufanele, kodwa ayilandeleli ncamashi izinga lezwi lesikhulumi, bese umbhalo umiswa ngamachashazi amathathu acimazayo.

Izinyathelo:

1. Bheka okuphuma ekhadini lomsindo (mix output). Qinisekisa ukuthi okudluliselwa ekhompyutheni (output noma aux send) akucinyiwe, akulahlwanga phansi, noma akuxutshwanga nomculo wangemuva noma izinsimbi eziphazanisayo. Umsindo wezwi ocwebile nowomile ubalulekile ekubhalweni ngendlela efanele.
2. Yenza ukurekhoda kokuhlola: sebenzisa ithuluzi lethu elilula ukurekhoda kokuhlola kuso isiphequluli esifanayo nesisetshenziswa sokufaka esifana.
3. Vula i-Support chat ngenkathi kusaqhubeka uma udinga usizo manje — bona Support chat. Uma ungazukusala ukuyixazulula, i-Report A Problem isazobamba ukuboniswa kokuhlola.

Usabambelekile?

Thumela i-imeyili ku-info@breezetranslate.com ufake igama lebandla lakho, isiphequluli, imodeli ye-mixer desk, nalokho osekuzamile.