Nsogbu mpaghara njikwa

Usoro ndị a na-edozi nsogbu njikọ na nsụgharị okwu n’akụkụ onye na-arụ ọrụ. Maka igwe okwu na nhazi oche ụda, lee Audio input and routing. Maka nhazi ntanetị, lee Network and Wi‑Fi.

Bido na Support chat

Mba ihe mebie n’oge ofufe sọọchị ma ị chọọ enyemaka n’otu oge ahụ gboo, buru ụzọ meghee Support chat n’ogwe njikwa (control panel). Bot ahụ nwere ike ịhụ ndekọ oge a ma chọpụta nsogbu ahụ n’otu oge ahụ — nke mere na ọ ga-agba ọsọ karịa ịgbaso nduzi a.

Chọọ Support chat nso na ala nke sidebar, n’elu Report A Problem. Akụkụ fọdụrụ n’peeji a bụ maka mgbe ị chọrọ ịnwale ụfọdụ nyocha n’onwe gị.

Ịnọgide na “Connecting”

Ihe na-eme: Ogwe njikwa ahụ na-akpọchi na Connecting ma ghara imecha ibido mgbasa ozi ahụ.

Usoro:

1. Nhazi Source Language gaa na Multi-language n’peeji Broadcast (lee Transcription modes).
2. Nwalee ihe nchọgharị (browser) ọzọ (Chrome, Safari, Edge, Firefox).
3. Nwalee igwe/ekwentị ọzọ; ekwentị dị mma iji lelee ma ọ bụrụ na nsogbu ka ukwuu nwere ike ịdị na Breeze, Wi-Fi gị, Browser ma ọ bụ kọmputa/ekwentị gị. Ọ nwere ike ịrụ ọrụ nke ọma dị ka nhọrọ ndabere.
4. Nwalee na mobile hotspot iji hụ na ọ bụghị nsogbu firewall nke ụlọ uka gị (lee Network and Wi‑Fi).

Maka igbu oge (latency) na-arịwanye elu ka oge na-aga ma ọ bụ mgbasa ozi na-ada, lee akụkụ ndị dị n’okpuru.

Igbu oge ma ọ bụ nsepu oge na-arịwanye elu

Ihe na-eme: Nsụgharị na-abịa nwayọ nwayọ nke ukwuu ka ofufe na-aga n’ihu, na-ebute igbu oge nke na-arịwanye elu.

Usoro:

1. Mee ka njikọ ahụ dị ọhụrụ (Refresh). Kwụsịtụ mgbasa ozi ahụ obere oge ma bido ya ọzọ n’oge abụ otuto ma ọ bụ n’oge nkwụsị eke iji nwetaghachi njikọ saịva.
2. Dobe taabụ n’ihu ma mepee ya emepe. Hụ na taabụ ogwe njikwa ahụ ka dị n’ọrụ ma meghee emeghe. Ndị nchọgharị (browsers) na-ebelata ike windo ndị nọ n’azụ iji chekwaa batrị, nke nwere ike ime ka nhazi ụda mechaa nwayọọ. Na iPad, tinye Breeze na Home Screen ma jiri Guided Access — lee Keep the control iPad awake.
3. Nwefee ihe nchọgharị. Efere ma ị hụ igbu oge mgbe niile na Safari ma ọ bụ Edge, gbanwee gaa na Google Chrome ma ọ bụ Firefox maka njikwa njikọ dị nro karịa n’azụ (background).
4. Lelee njikọ ntanetị gị: lee Network and Wi‑Fi.

Mgbasa ozi ịda na ozi njikọ efuo

Ihe na-eme: Mgbasa ozi ahụ na-akwụsị n’atụghị anya n’oge mmemme ahụ. Ị nwere ike ịhụ ozi pụtara dị ka Connection to the Breeze Server has been lost. nwere bọtịnụ Try to reconnect, ma ọ bụ Connection to Breeze Server lost. Buffering translations and trying to reconnect. mgbe ị nọ n’ikuku (on air).

Usoro:

1. Jiri eriri ntanetị (Ethernet). Zere iji Wi-Fi jupụtara na ndị bịara ofufe mee ihe n’igwe njikwa gị; jiri eriri Ethernet nke aka ya ma ọ bụ router ekwentị kwụsiri ike.
2. Nwalee nkwụsị ike ntanetị. Mee ule nke packet-loss na stability kama naanị speed test. Mmụba pụrụ iche na jitter ma ọ bụ out-of-order packets ga-eme ka mgbasa ozi daa gụnyere ma ọ bụrụ na saịzị download gị dị ka ọ na-agba ọsọ. (lee Network and Wi‑Fi)
3. Na iPad, gbochie mkpọchi ihuenyo ma ọ bụ backgrounding. Efere ma mgbasa ozi ahụ malitere nke ọma wee mechaa mechie n’enweghị njikọgharị, iOS nwere ike ịbụ na ọ kwụsịrị app ahụ — lee Keep the control iPad awake.
4. Meghee Support chat ozugbo mgbe nsogbu ahụ na-eme ka ọ nwee ike ịchọpụta ya n’otu oge ahụ — lee Support chat. Jiri Report A Problem naanị ma ọ bụrụ na ị chọghị idozi ya ugbua gboo.

Mita nke ọkwa ụda efuola ma ọ bụ ederede nsụgharị tọgbọrọ n’efu

Ihe na-eme: Ogwe njikwa na-egosi na usoro ahụ njikere maka mgbasa ozi, mana ogwe ọkwa ụda (audio level bar) anaghị agagharị ma ọ lị ma ederede nsụgharị ebudatara tọgbọrọ n’efu.

Usoro:

1. Lelee nsogbu ngwanrọ (software). Mechie ngwanrọ mmepụta mgbasa ozi (dị ka ProPresenter ma ọ bụ OBS) nke nwere ike na-azọ ikike iji otu mixing desk ma ọ bụ audio interface ahụ.
2. Nwalee kọmputa ọzọ. Nwalee imeghe Breeze na laptop ọzọ jikọtara na otu mixer ahụ iji mara ma ọ bụ na nsogbu ahụ sitere na driver kọmputa gị.
3. Hichaa data nchọgharị (browser). Hichaa cache na cookies nke nchọgharị gị, ma ọ bụ nwalee mmalite ụda gị site na iji ngwa anyị dị mfe na nchọgharị webụ ọzọ a kwadoro.

Lee gụnyere Audio input and routing ma ọ bụrụ na mita ụda ahụ anaghị agagharị rịne.

Mita ụda nke ndụ ndụ na-agagharị mana enweghị ederede na-apụta

Ihe na-eme: Stẹtọs na-egosi On Air ma ogwe ọkwa ụda na-agagharị mgbe niile, mana ọ naghị agbaso igwe okwu onye na-ekwu okwu nke ọma, ederede nsụgharị ahụ na-aṅawanye na ntụpọ atọ na-enwu gboo.

Usoro:

1. Nyochaa ihe na-apụta na sound desk mix. Hụ na mmepụta pụrụ iche ma ọ bụ aux send na-aga na kọmputa ahụ ka mepere emepe, ebeghị ya ala, ma ọ bụ jikọta ya na egwu ma ọ bụ ngwa egwu na-adọpụ uche. Ụda olu doro anya ma dị ọcha dị ezigbo mkpa maka nsụgharị okwu kwesịrị ekwesị.
2. Mee ndekọ ule (test recording): jiri ngwa anyị dị mfe mee ndekọ ule n’otu nchọgharị ahụ na otu igwe okwu ahụ.
3. Meghee Support chat mgbe ọ ka na-eme ma ọ bụrụ na ị chọrọ enyemaka ugbua — lee Support chat. Ma ọ bụrụ na ị naghị echere iji dozie ya ugbua, Report A Problem ga-edekọ ihe banyere nsogbu ahụ kpamkpam.

Ị ka nwere nsogbu?

Diga email na info@breezetranslate.com kọọrọ anyị aha ụlọ uka gị, nchọgharị (browser), ụdị desk gị, na ihe ndị ị nwalerela ime.